Effective Date: June 12, 2025

At TellyCares, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and any information you provide through our contact form.

• Health Information: If you share personal or health-related details while inquiring about therapy services, this may be considered sensitive information and will be handled with strict confidentiality.

• Usage Data: We may collect basic information about how you use our website (e.g., IP address, browser type, pages visited) for analytics purposes.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries or appointment requests

• Communicate with you about services

• Provide therapy services if you become a client

• Maintain internal records and improve our services

• Comply with legal or ethical obligations (as required by law or professional licensing)

3. Confidentiality in Therapy

All therapy sessions and personal health information are strictly confidential and protected under HIPAA regulations. We will never share your therapy details with anyone without your written consent, unless required by law (e.g., in cases of risk of harm or abuse reporting).

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following situations:

• When required by law

• With your consent

• When working with licensed professionals under confidentiality agreements

5. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, please note that no method of internet transmission or electronic storage is 100% secure.

6. Cookies and Website Tracking

Our website may use cookies or tracking tools to enhance your browsing experience and understand how visitors interact with our content. You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Ask us to correct or delete your information

• Withdraw consent to receive marketing or service-related emails

To exercise these rights, please contact us at info@mytellycares.com.

8. Third-Party Links

Our website may contain links to third-party websites such as Instagram. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@mytellycares.com
Phone: (754) 269-3984
Instagram: @tellycares